What Is the Troubleshooting for a Hotmail Account Hacked?

Hotmail merged with MS Outlook many years ago. Since then, numerous Hotmail accounts have got hacked. Many users found that they were locked out of their respective accounts. If at present, you find your Outlook.com or Hotmail account hacked, it implies that a hacker has stolen your password. They can use it and find your personal data easily. But there's also a way to recover your account. So, in this article, you'll find exactly what to do if this situation occurs. It's possible to regain control of your account even after someone has hacked it.

 

Steps to Take on Finding Hotmail Account Hacked

The most effective approach to regaining access to your hacked account is to modify the password. But before that, remove any malware from your system as hackers access your password through malware on your PC. Now follow these steps to change your password.

 

• Sign in to your account and tap the 'Gear icon.
• You'll find yourself on the settings page that's present to the right of your email account name.
• Next, opt for 'More Mail Settings.' Scroll through the color swatches, and you'll locate it.
• The next step is to select 'Account Details.'
• Press' Change Password.' It's under 'Password and Security Info.'
• Input your current password and the new one in the field that appears.
• Lastly, click 'Save.' You must enter the password twice. Ensure that it has a good combination of letters, numbers, and symbols.
• Sign in through the new password and confirm the changes.

 

What to Do If You Cannot Access Your Account?

Sometimes, the hackers gain access to your account to such an extent that you cannot recover it. If your Hotmail got hacked and you cannot access your account, you have a single recovery option with you. It is to use an online form that Microsoft provides.

 

On this page, you'll be required to fill in your email, phone, or Skype name. After that, input a different contact email address. Then fill in the CAPTCHA and hit 'Next.' You will be able to recover your account.

 

Steps to Follow If Your Account Is Locked Temporarily

Microsoft has an in-built functionality that disables suspicious accounts. If it detects something suspicious, your account will get locked temporarily. Here are the steps you should take when this happens.

 

• Navigate to the login page of your Microsoft account.
• Choose 'Forgot my password.'
• When you see 'Options' on the password recovery page, choose 'I think someone else is using my Microsoft account.'
• Click 'Next.'
• Now input the email address you think has been hacked.
• Follow the CAPTCHA process.
• Choose the method you desire to recover your email ID.
• Hit 'Next.' You will get a code as an email or message. Enter it in the form that appears.
• Now you can reset your password.
• If you don't have a backup setup, choose the 'Recover you Microsoft account' page.
• Input your email ID on the page and hit 'Next.'
• It must be an active alternative email ID.
• Like before, you'll need to input a code that Microsoft sends. After entering the code, click 'Verify.'
• Input the correct data and hit 'Submit.'
• You will get a link to reset the password in 24 hours.

 

Final Thoughts

Hopefully, you are now armed with the right ways to safeguard your account when you find your Hotmail Got Hacked. If you need more assistance with recovering your account, connect with expert email technical support services. They will guide you on recovering your Hotmail account and keeping it safe.