How to Recall an email in Outlook Quickly and Easily?

Microsoft Outlook is a great email service that provides its users with various useful functionalities. But sometimes, it so happens that you send a person an email in Outlook but then realize that the message contains some error or it had to be sent to another person. Worry not, you can easily fix this mistake by using the recalling functionality in this email service. You can recall an email in Outlook to allow the sent email to be deleted without the recipient ever viewing it. In this article, you'll learn the right way of recalling a message in this email service. 


Recall an email in Outlook


The Steps to Recall an Email in Outlook

The process for recalling a message in MS Outlook is quite simple. Open your Outlook and adhere to the instructions below.

 

  • Begin a new email. Now, address it to your recipient. Now send this email. 

  • Now let's suppose you find some error in your mail and desire to recall it. To do it, open this specific email from the folder of 'Sent Items.'

  • Choose the icon of 'Actions.' Now tap the option to 'Recall This Message.'

  • The window of 'Recall This Message' will give you two distinct options. They are 'Delete unread copies of this message' and 'Delete unread copies and replace with a new message.'

  • If you choose the former option, the message will be removed without any follow-up. If you choose the latter option, you can send a follow-up message to the recipient who has the correct information.

  • To know if your recall is successful, check the box that says 'Tell me if recall succeeds or fails for each recipient.'

  • Tap' OK.' If you select the option for replacing with a new mail, a new mail will appear. It will have the text from your original mail. You can thus resolve the problem and then send the mail that you have corrected.

 

Suppose you and your recipient are using the same Microsoft 365 Business. In that case, the email should be removed from the inbox of your recipient automatically. When this happens, you'll get an email that will say that the email recall was successful for that specific user.

 

However, suppose you and your recipient use separate email clients or backend environments. In that case, the first email you send will stay in that person's inbox. You will get a follow-up email that will tell your recipient about your desire to recall the message. 

 

In Which Cases Does the Recall Doesn't Work?

There are some instances where the recall functionality won't work. Some reasons which can lead to the failure of the recall process are:

  • In case your recipient has already opened your sent mail.

  • In case you've sent an email to a person that uses another email service like Gmail.

  • In case the email activated a filter and Outlook rerouted it to another folder.

 

Final words

With the help of the above-mentioned steps, you'll be able to recall an email in Outlook easily. But the recall features don't work in some cases, as mentioned above. In case you find any issues in recalling mail, connect with Outlook customer service. 


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